Privacy Policy

Effective Date: 17 May, 2025

At Vitality London, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.

1. Data Controller
Vitality London
Suite C, level 7, World trust tower, 50 Stanley street, Central Hong Kong
Email: gildedwaveltd@gmail.com

2. Information We Collect
We may collect the following types of information:

• Name and contact details (email address, phone number, shipping address)

• Order and payment information

• IP address and browser/device details

• Website usage behavior (cookies and tracking tools)

3. Purpose of Data Collection
We process your data to:

• Fulfill and manage orders

• Process payments securely

• Communicate updates about your order

• Improve our website and services

• Comply with legal requirements

4. Sharing of Information
We may share your data with:

• Payment service providers (e.g., PayPal, Stripe)

• Shipping carriers (e.g., DHL, PostNL)

• IT and analytics service providers
  All parties we work with are GDPR-compliant and handle your data securely.

5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above or as required by law (e.g., tax or accounting obligations).

6. Your Rights
You have the right to:

• Access your personal data

• Correct or update your data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise these rights, please contact us at gildedwaveltd@gmail.com.

7. Cookies
We use cookies to enhance your browsing experience. You can adjust your cookie preferences in your browser settings.

8. Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date.

9. Contact
If you have any questions about this Privacy Policy, please contact us at gildedwaveltd@gmail.com.